Pest Risk Response Technician

PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | EASY COMMISSION | OVERTIME AVAILABLE | WAGESTREAM – GET YOUR SALARY DAILY ON REQUEST

Role: PRRT (Pest Risk Response Technician)

Department: Operations

Reporting to: Operations Manager

Based: Field-based

Objective:

To deliver first-time-fix pest control within a geographical
area, primarily for one dedicated customer. The role requires a full understanding of the customers contract and the delivery of high-quality service in line with that contract, ensuring safety, pest elimination and brand protection are embedded in everything we do.

Role Specification:

• Must be Level 2 RSPH/BPCA qualified as a
  minimum.
• Attend sites to complete PPM (planned preventative
  maintenance) visits within agreed contractual timescales.
• Attend sites to complete call-out and follow-up
  processes within agreed contractual timescales.
• Complete detailed and thorough inspections as
  per the specification of the contract.
• Apply approved, relevant and robust treatments
  for the pest species being managed.
• Complete detailed and thorough reports outlining
  all actions completed, or to be completed, so the customer has a full
  understanding of the issue at hand.
• Identify and complete proofing that is covered
  within the specification of the contract.
• Identify and report proofing that falls outside
  of the specification of the contract.
• Ensure the customer portal/app is used and
  updated for completed visits.
• Provide feedback on sites experiencing issues so
  these can be managed quickly, with emphasis on pest risk to the business.
• Provide verbal feedback to the client at the end
  of each visit before leaving site.
• Work in a safe manner, following Contego’s codes
  of practice and manufacturers’ instructions.
• Complete any other ad hoc duties as required by
  Contego.

KPIs (Key Performance Indicators):

• Full understanding of the contract specification.
• Maintain PPM visit frequency.
• Maintain call-out and follow-up frequency.
• Maintain site audit standard of a minimum of 90%.

Health & Safety:

• Promote a safe workspace in line with Contego’s
  H&S policies.
• Action any accidents, incidents or near misses
  in line with Contego’s H&S policies.
• Report any failures in safe systems of work
  within service delivery to continue promoting a safe workspace.
• Promote and use all correct PPE while completing
  work to help build a “lead by example” culture.
• Report any issues and training needs to the
  relevant person, or record them via the correct investigation process on Contego systems.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Private medical insurance

Work Location: On the road