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Meet The Team

Michael started the business in 2004, and turned it into one of the leading providers of bird and pest control services in the UK. Contego has gone from strength to strength and has continued to develop as Michael learned more about the business he loves and brought in industry experts to take the company forward. Mike's focus is very much on innovation, strategy, staff development, and operations which will give Contego a sustainable, competitive advantage and create long-term positive working partnerships with clients.

Michael Taylor

CEO

Bio

Norman Smith

Norman started his pest career as a child helping his father control rats in the farms around his mining village in County Durham. From this, he developed his passion for pest control and customer service. Norman started working with a small national pest business in 1999 as a technician and worked across all divisions including operations, sales and admin until the business was sold to the Mitie Group in 2003. He was instrumental in the transformation of the Mitie Pest Control into the major player in the pest control market within the UK right up until its sale to Rentokil in 2018. Norman has been account director for many national blue chip businesses including the Coop and Greggs and has delivered some of the largest bird control programmes in the UK. He maintains a passion for customer service and prides himself on delivering pest-free buildings to Contego's clients.

Norman Smith

Managing Director

Paul joined Contego as Operations Manager in 2013. Although he’s new to the Pest Control Industry, Paul has embraced the new challenge he set himself by choosing to move away from the waste industry and has since passed his RSPH Level 2 Award in the Safe Use of Rodenticides, further strengthening his pest control knowledge and skills. Paul has a keen interest in all types of birds of prey and is a practicing falconer. He flies a Goshawk during the hunting season. This understanding of birds of prey, along with his management experience, allows Paul to play a very valuable role within the team here at Contego.

Paul Guthrie

Fleet & Compliance Manager

Kirsty Taylor

Kirsty is the Business Support and Finance Manager at Contego. Her role involves overseeing the business support team and assisting the MD in his role. She is continuously working to refine and review our internal processes to ensure we can deliver the best service possible. She has two children, and she works flexibly so she can enjoy family life. Kirsty is also a volunteer 'Campaigns Ambassador' for Cancer Research UK. She’s also an avid runner, and she raised money for CRUK by completing her first Great North Run in 2017.

Kirsty Taylor

Finance

Ellie

Ellie is our Business Support Administrator who joined the business in early 2018. She is progressing quickly with customer service and learning Contego’s systems after completing her apprenticeship Speaking of her apprenticeship, she knows she has made the right choice; “I’m really happy to have been given the opportunity at Contego to begin my working career with the apprenticeship and I’m learning a lot each day. “

Ellie Davidson

Customer Service Administrator

Lucas Bourne

Lucas Bourne

Accounts Assistant

Gillian joined our team in October of 2019 as one of our sales administrators. With sales positions taking her all over the Uk, Gillian is a wealth of knowledge.

Gillian Hilton

Sales Administrator

Hannah

Hannah joined our team in 2019 as our E-commerce & Marketing Assistant. She manages our social media accounts, e-commerce sales channels and paid advertising.

Hannah Crooks

Ecommerce & Marketing Assistant

Laura Guthrie

Laura joined Contego in early 2017. She wanted to get back into an administrative role after working in sales and support roles for a number of years. At Contego, Laura works with area managers across the country, assisting them with scheduling and daily management and support. Speaking of her role, she said; "I am loving being back in an administration role. Pest control is something completely new to me, it’s so varied and I am gaining more knowledge of the industry every day.”

Laura Guthrie

Customer Service Manager

Volume to the max... James Moorcroft joined the Contego Family in November of 2020 as part of our Marketing Team, he's our Videographer and has been producing some fantastic content and helping the marketing team with great ideas. Resident foghorn, he certainly makes his presence known.

James Moorcroft

Videographer

John Austin

BDM National Accounts

Heather Rowland

Graphic Designer

Dane Bunney

Proofing Sales Surveyor

Shane Lamb

Operations Manager North

Bio

Shane Mckenna

Shane McKenna

Training & Technical Manager

Rob is our Head of Business Development and joined Contego in February 2019 having over 20 years industry experience working with a variety of clients, particularly with councils, managing agents and facilities management companies throughout the UK. A seasoned sales professional with an excellent track record Rob started his pest career as a technician at Rentokil in 1997 working his way through the ranks winning Sales Manager of the year in 2002 before moving to Ecolab in 2006. At Ecolab Rob became UK and Ireland top salesman for 9 consecutive years and Global Sales Manager of the Year in 2015. Rob Says, ‘I consider my success to be down to hard work and preparation. It's also a lot to do with being viewed as a trusted partner by my clients as I receive a large amount of my business through customer referrals a clear sign of the trust and excellent business relationships nurtured by myself. I always go the extra mile as a minimum for all customers. Rob is a Gillingham season ticket holder and an avid mountain biker you’ll find him every weekend around Medway with friends. A proud family man married to Helen for over twenty years and a proud dad to Charlotte 18 and Alex 14.

Rob Curston

Head of Sales

Luciano started his career in the pest control industry at a very young age, where he was controlling rabbits & rats with the use of ferrets, traps and terriers. He was also one of the youngest professional mole catchers in the UK at 17 years old, professionally removing moles with the use of traditional traps from farms and gardens. He then progressed onto corporate pest management dealing with many blue-chip customers on a national scale, delivering high standards of pest management on problem sites and implementing solutions to ongoing infested sites. Luciano then became a field biologist for another national company and specialised in specific rodents, this role involved in-depth inspections/surveys and implementing solutions to remedy issues. Luciano then spent the last 5 years of his career in technical sales for a Global Pest Control Company, implementing bespoke solutions to specific customers that had issues with pests, Luciano would combine his technical pest knowledge with practical experience and propose adequate pest solutions for large and small businesses. Luciano has a real passion for the industry and a keen interest in rodent biology and behaviour, in his spare time Luciano keeps working ferrets and terriers for the control of rats and rabbits."

Luciano Bellenie

Operations Manager

Angela

After 32 years in the manufacturing industry and working my way up the ladder from being the office junior to the sales office manager, I was made redundant in 2014. After my redundancy, I took a position working as a Finance Officer for a charity in the care industry. I then decided I wanted to get back into a sales office environment and I wanted a new challenge, so I joined Contego in May 2016. Angela continues to enjoy her varied role with Contego;“Pest Control was new to me, and I have enjoyed gaining new knowledge in this industry and continue to do so each day. No two days are the same.”

Angela Mason

Office Manager

Chris oversees small and large-scale job works as part of his role as project manager for Contego. This can be anything from pigeon guano cleans to large-scale bird proofing work. He’s delighted to be a part of the Contego team because his skills and values fit with ours.

Chris Smith

National Project Manager

Michael Taylor

CEO

Norman Smith

Norman Smith

Managing Director

Paul Guthrie

Fleet & Compliance Manager

Kirsty Taylor

Kirsty Taylor

Finance

Ellie

Ellie Davidson

Customer Service Administrator

Lucas Bourne

Lucas Bourne

Accounts Assistant

Gillian Hilton

Sales Administrator

Hannah

Hannah Crooks

Ecommerce & Marketing Assistant

Laura Guthrie

Laura Guthrie

Customer Service Manager

James Moorcroft

Videographer

John Austin

BDM National Accounts

Heather Rowland

Graphic Designer

Dane Bunney

Proofing Sales Surveyor

Shane Lamb

Operations Manager North

Shane Mckenna

Shane McKenna

Training & Technical Manager

Rob Curston

Head of Sales

Luciano Bellenie

Operations Manager

Angela

Angela Mason

Office Manager

Chris Smith

National Project Manager

WHAT CAN YOU

EXPECT FROM US?

Our technicians are trained to the highest service and safety standards, so you can always expect the job to be done well, and to be done safely. We will always advise you on the best course of action for your site, and we can deal with any type of bird control issue.
Need Help Now?

CALL TODAY to arrange a free site consultation 0800 028 7111.